How data is used
See a summary below of 10 data types, purposes and retention together for the j188 App privacy policy at a glance.
Account information
Name, Email, Phone number
Purpose: login, verification and security
Stored: until the account remains active
Legal basis: legitimate interests
Location data
Country, City, Approximate Area
Purpose: tailor to Bangladeshi services
Stored: up to 6 months
Legal basis: consent and legitimate
Transaction history
Documents related to bKash, Nagad
Purpose: account reconciliation and error detection
Stored: up to 5 years
Legal basis: legal obligation
Session data
Login time, session ID, security token
Purpose: secure access and prevent fraud
Stored: up to 30 days
Cookie data
Preferences
Purpose: keep the site fast and easy
Stored: until the user changes
Cookie data
Legal basis: consent and legitimate
Preferences
Purpose: keep the site fast and easy
Stored: up to 90 days
Legal basis: consent
Support messages
Chat, email
Purpose: problem resolution and
Stored: up to 24 months
Legal basis: contract performance
Device permissions
Notifications and
Purpose: display alerts and benefits
Stored: until the user changes
Security log
Support messages
IP, suspicious
Purpose: keep account secure
Stored: up to 180 days
Analytics data
Legal basis: consent and legitimate
Page views, clicks
Purpose: improve experience
Stored: up to 13 months
Data protection and j188 Login
Support messages
Login data is separately encrypted to
Many Dhaka users log into their accounts via bKash or Nagad; only necessary information is shown, and it is transmitted at TLS 1.2 or higher.
If you use an older Android device, the system still runs smoothly; security logs retain failed attempts for 180 days to help detect suspicious access.
How cookies work
Cookies are small files
On your visit you will see cookie consent; if you wish, you can disable analytics cookies, but some features may not work.
Even if you clear from browser settings, the main account remains intact; use Chrome, Samsung Internet or Firefox whichever you use, control is in your hands.
What are your rights
RegisterYou can view, correct and
If you have wrong phone number, old address or wrong city, please request corrections; Bangladesh users' support team in Dhaka time usually responds quickly.
ভুল ফোন নম্বর, পুরোনো ঠিকানা বা ভুল শহর থাকলে সংশোধনের অনুরোধ দিন Bangladesh-এর ব্যবহারকারীদের জন্য সহায়তা টিম Dhaka সময়ে সাধারণত দ্রুত উত্তর দেয়
If you wish to raise an objection, you may request against a legitimate interests process, especially to opt out of analytics cookies.
With whom is information shared
Not all information is shared with everyone; it is shared only with those who need it to run the service.
For payment verification, security reviews, and sending emails, reliable partners may be used; they are not permitted to use data beyond their scope.
During storage, data types are stored separately, e.g., transaction records for 5 years, and session data for 30 days.
Log InIf you need help
If privacy questions arise, contact Help Team; they will assist with data correction, deletion, or cookie controls.
Bangladesh-based users of bKash, Nagad or Rocket may see verification questions quickly; if needed, compare with documents on your account page.
For more practical instructions j188 Help Center And Contact page See fees, limits and process Payment policy Read
Note: in j188 App your data remains under your control; reading this privacy policy will make usage clearer.